Privacy Policy
Effective Date: October 9, 2024
Last Updated: October 9, 2024
1. Introduction
ClutterLogix respects your privacy. This policy explains how we collect, use, and protect your information when you use our AI-powered home inventory service.
2. Information We Collect
Account Information
- Email address (required)
- Name (optional)
- Profile picture (optional)
- Password (encrypted)
Inventory Data
- Item names, descriptions, and notes
- Photos you upload
- Item details (quantity, value, condition, etc.)
- Box and location information
- AI-generated descriptions and tags
Usage Information
- How you use our features
- Search queries within your inventory
- Device and browser information
- Performance data to improve our service
Payment Information
- Billing information processed by Stripe
- We don't store your credit card details
3. How We Use Your Information
To Provide Our Service
- Store and organize your inventory
- Generate AI descriptions and tags for your items
- Enable search and organization features
- Process payments and manage subscriptions
To Improve Our Service
- Analyze usage patterns to add new features
- Fix bugs and improve performance
- Provide customer support
To Communicate With You
- Send service updates and notifications
- Respond to your questions
- Send promotional emails (you can opt out)
4. AI Processing
Important:
We use third-party AI services to analyze your photos:
OpenAI (GPT-4 Vision)
- What we share: Your uploaded photos and item descriptions
- Purpose: Generate automatic descriptions and tags
- Their policy: https://openai.com/privacy/
Google Vision API
- What we share: Your uploaded photos
- Purpose: Object detection and text recognition
- Their policy: https://policies.google.com/privacy
When you upload photos, they may be sent to these services for processing. The AI-generated content is returned to us and stored in your account.
Important Privacy Protection:
When we share your images with AI services (OpenAI, Google Vision), we do not include any personally identifiable information such as your name, email, or account details. The third-party services only receive the image data itself without any direct link to your identity or ClutterLogix account.
5. Third-Party Services
We use these services to operate ClutterLogix:
| Service | Purpose | Data Shared |
|---|---|---|
| OpenAI | AI processing | Images, descriptions |
| Google Cloud | Storage & AI | Images, all data |
| Stripe | Payments | Billing info |
| Heroku | Backend hosting | All backend data |
| Vercel | Frontend hosting | Session data |
All these providers have their own privacy policies and security measures.
6. Family Sharing
If you use our Pro family sharing feature:
- Family owners control what data is shared
- All family members can see shared boxes and items
- We track who accesses shared content
- Family members have the same privacy rights
- Family owners must get consent before sharing data
7. Your Privacy Rights
Access Your Data
- View all your personal information through your account
- Request a copy of your data
Correct Your Data
- Update your account information anytime
- Edit or delete items and descriptions
- Modify AI-generated content
Delete Your Data
- Delete individual items or your entire account
- We'll delete your data within 30 days
- Some data may be kept for legal requirements
Control Your Data
- Export your inventory as CSV files
- Opt out of promotional emails
- Control family sharing permissions
8. Data Security
We protect your information with:
- HTTPS/TLS encryption for data transmission
- Encrypted password storage using industry-standard hashing
- Database encryption at rest (provided by Heroku PostgreSQL)
- Secure authentication systems with JWT tokens
- Limited access controls for our staff
9. Data Retention
- Active accounts: We keep your data while you use our service
- Deleted accounts: Data deleted within 30 days
- Inactive accounts: We may delete data after 2 years with notice
- Legal requirements: Some data may be kept longer if required by law
10. Cookies and Tracking
We use cookies to:
- Keep you logged in
- Remember your preferences
- Analyze how our service is used
- Improve performance
You can control cookies through your browser settings.
11. Children's Privacy
ClutterLogix requires users to be at least 13 years old. By creating an account, you confirm that you meet this age requirement. If we learn that a user is under 13, we'll delete their account and information promptly.
Parents or guardians who believe their child under 13 has created an account should contact us immediately at privacy@clutterlogix.com.
12. International Users
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate protections are in place for international data transfers.
13. Changes to This Policy
We may update this privacy policy occasionally. We'll notify you of material changes via email or through our service. The updated policy will be effective when posted.
14. Data Breaches
If a security incident affects your personal information, we'll:
- Notify you promptly
- Explain what happened and what data was involved
- Tell you what we're doing to fix it
- Report to authorities as required by law
15. Contact Us
Questions about privacy? Contact us at:
Privacy Inquiries:
- Email: privacy@clutterlogix.com
- Response time: We respond within 30 days
General Support:
- Email: support@clutterlogix.com
- Website: https://clutterlogix.com
Your Rights:
If you're not satisfied with our response, you can contact your local data protection authority.
This privacy policy explains how ClutterLogix handles your personal information. By using our service, you agree to the collection and use of information as described in this policy.